The doubts are gone; IP Telephony has
proven itself to be today’s reliable and
advanced technology for voice inside the
enterprise.
By integrating different services and
running over IP, it provides a smooth migration path towards intelligent contact centers.
The choice of IP Telephony provides the following advantages to the customer:
Unified management of voice and data infrastructures resulting in decreased management costs.
Unified cabling; IP Phones run over traditional Cat 5 cables.
Advanced and customizable voice services through XML and java API.
CTI (Computer Telephony Integration)
Support for new features through software upgrades or by developing new modules.
Data Consult was the first to implement IP Telephony in Lebanon in Banque Audi. On top of that, our offices currently operate through Cisco’s IP Telephony and constitute a complete showcase of this technology.
Data Consult holds the Cisco IP Telephony specialization and is now in the process of renewing this specialization to the new Cisco IP Telephony revised. By achieving this specialization, six members of the Data Consult team will have dedicated roles in an IP Telephony project.
To find out more about our product offerings please contact us.
IP Telephony and Contact Centers
The doubts are gone; IP Telephony has
proven itself to be today’s reliable and
advanced technology for voice inside the
enterprise.
